Sheraton - 1244 Words

SHERATON MONTREAL (Braithwaite) â€Å"I will give you my decision in about a week,† said Georges Villedary, directeur general of the Le Centre Sheraton, Montreal, as he put down the phone and looked pensively at the letter before him. The letter, dated March 15, 1994, was from Alitalia requesting a one-year contract for 40 room at $42 per night. In addition, the hotel would have to provide a crew allowance of $25,000 per day. Bills are to be paid within seven days of receipt of statement on a weekly basis. The problem facing Georges was a simple one: does he take Alitalia and fill the 40 rooms for 365 days at $42 or does he refuse the business and hope that he can sell the rooms at the full rack rate of $105.00? Last year he†¦show more content†¦The Alitalia proposal appeared to be a good opportunity for the Le Centre Sheraton because it guaranteed 40 rooms per night for the entire year plus potential clients from their flights. The contract, if accepted, would require the hotel to have clean rooms immediately upon check-in; to have on hand $25,000 every day as an allowance for crews and to distribute the allowance as instructed; and to control the crew’s wake-up calls. These services were standard tasks for the Sheraton Centre; however, because of the late departure of aircraft to Europe, check-out time for Alitalia would be between 04:00 p.m. and 06:00 p.m. while the other crews would be arriving sometime between 09:00 p.m. and 10:00 p.m. the same night. This meant the hotel had to keep extra maids on duty to have these rooms ready within two to four hours. In addition, when flight schedules were changed, there would be changes in wake-up calls and in the distribution of the allowances. This extra service to the crews would be at the expense of the other guests who were paying the full rack rate. Experience with other airlines had shown that airline crews spent less during their stay at a hotel than a regular guest. This was because their usu al stay was only one night. If they were grounded for several days, they preferred to explore the city of Montreal, hence food and beverage purchases were often made outside the hotel. Sales andShow MoreRelatedHuman Resource Management on Sheraton Hotel Surabaya1791 Words   |  8 PagesHuman Resource Function: Sheraton Hotel and Tower Surabaya Alex Chandra 3104009 Raymond Kurniawan Tjiadi 3104010 Kevin Krisnadi 3104802 Julian Giovanni 3104812 Anastasia Santoso 3114701 IBN – Fundamental of Human Resource Management Universitas Surabaya 1. Overview The origins of the brand date back to  1937  when  Ernest Henderson  and  Robert Moore  acquired the Stonehaven Hotel in  Springfield, Massachusetts. The chain got its name from another early hotel that the pair had acquiredRead MoreSheraton on the Park1945 Words   |  8 PagesTable of Contents Procedures 2 1. Introduction of Sheraton 2 2. The role of the HR Manager 3 3. The overall business strategy 4 4. The adopts reference to the employment relationship 5 Reference 5 Procedures 1. Introduction of Sheraton Located in the Centre of Sydneys, Sheraton on the Park (formerly known as Grand Park) was purchased and changed the name by Sheraton Hotel in 1994. Public areas of the hotel include two restaurants, a lounge-style glasses and a lobby loungeRead MoreSheraton Marketing Report3614 Words   |  15 PagesUniversity of Greenwich – International Marketing and Operations Management MARK1121 Report – Sheraton Krabi Beach Resort Individual coursework Submitted by: Samir Tengli (000585975) 4/30/2010 Samir Tengli 000585975 International Marketing Operations Management 30th April, 2010 Coursework Header Sheet 165725-45 Course Coursework Tutor MARK1121: Int l Mktg Ops Mgt (15cr) Coursework S De Mel Course School/Level Assessment Weight Submission Deadline BU/PG 50.00%Read MoreLe Centre Sheraton Case3597 Words   |  15 PagesC-3: Hotel Price Core Issue Description Le Centre Sheraton faces a few financial constrain currently: * Negative cash flow by $2 million last fiscal year. * The coming year’s target on ROI is 12%. * Le Centre Sheraton has $50 million mortgage at a floating interest rate and $4.2 million annual municipal taxes to pay. * The $25,000 daily allowance is understood as credit. It means the crew do not need to pay from their own pocket should the total charge is less than $25,000 per dayRead MoreDescription Of Sheraton Anchorage Hotel And Spa833 Words   |  4 Pages Home Sheraton Anchorage Hotel Spa 4.1 (10 reviews) 401 East 6th Avenue, Anchorage, AK, 99501, United States †¢ Weather: Light rain, 10  °C / 50  °F †¢ Local Time: 12:22pm †¢ Phone: (907) 276-8700 †¢ Hotel Reservations: 888-627-8046 Englishlanguage navigation HomePhotosRoomsLocal AreaHotel FeaturesDiningMeetings EventsWeddingsIce SpaOffersReviews Reserve Your Stay Explore Anchorage this Summer The Minute Summer Got Closer. Lock in our best rates of the summer when you book todayRead MoreMicro Economics Issues Paper979 Words   |  4 Pageshousing sector has no sign of recovering just yet I had asked my myself how the hotel industry is surviving and have selected Sheraton Hotel as for company topic. This topic should be interesting on how Sheraton is managing in meeting the supply and demand of the customers in order to keep customers happy. Sheraton Hotels Company Description and Current activities Sheraton Hotels and Resorts operates a leading chain of upscale hotels with about 400 locations in some 70 countries. Its propertiesRead MoreArts And Culture968 Words   |  4 Pagestowns in the U.S. UNC Greensboro UNC Greensboro is a mid-size public liberal arts university located just 2.7 miles from Sheraton Greensboro. The 124-year-old university is renown for its beautiful campus and standard of academics. With over 100 areas of study, UNC Greensboro attracts over 10,000 applicants per year. North Carolina AT University Located just 7 miles from Sheraton Greensboro, North Carolina AT University is home to over 100 undergraduate majors and minors. With over 8,000 studentsRead MoreHOSP 310 Week 5 Internet Exercises Essay1267 Words   |  6 Pagesthe airport for their accommodations. All of their properties are within the US except for one in Canada. c) Starwood – Westin, Sheraton, Four Points by Sheraton, W Hotels, St Regis, The luxury Collection, Element Hotels, Hilton Worldwide. Host Hotels- Ritz Carlton, Four Seasons, Marriott, Sheraton, Hilton, Hyatt, W Hotels. FelCor- Embassy Suites, Wyndam, Sheraton, Double Tree, Hilton. d) Starwood is a paperclip REIT which is different from the standard REIT. In each case, the idea is to maximizeRead MoreNegligence Cases And Its Effects On The Judicial System1353 Words   |  6 Pagesv. Four Points at Sheraton Hotel, Lenat Development Company Limited and Prime Hospitality Corporation, Defendants, High Grade Beverage Corp., the defendant was accused of creating a potentially dangerous situation in a hotel when a delivery person tracked in ice and snow that created a large puddle of water, but failed to notify the hotel. A hotel employee slipped and fell in the water and brought forth a lawsuit that was originally dismissed (LA RUSSA v. FOUR POINTS AT SHERATON HOTEL, 2003). HoweverRead MoreWhat Role Does Morality And Ethics Play On Love?860 Words   |  4 Pagesethics. Ethics is basically rules that are set in place by the individual themselves. Lawrence Sheraton states that sometimes ethics can go wrong and the society could be in danger of unwinding. Lawrence She raton also states that there is no concrete definition for ethics but there are volumes that attempt to. Ethics has a pretty big impact on how a person recognizes love and affection. Lawrence Sheraton states that love is a very tangible thing, so it is hard to even prove that it exists in the world